Maple Leaf Foods B Six Sigma In 2002 Case Study Solution

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Maple Leaf Foods B Six Sigma In 2002 Case Solution

In 1959, Rocky, during his tour to the United States explored more opportunities in the United States of America as compared to Japan. After spending a period of 3 years, he had much better analysis of the dining establishment market of the United States.

For that reason, in 1963, Rocky opened his very first system to make an effort to apply what he had actually learned in the West Side with his preliminary savings of about $10,000 obtained $20,000. This was repaid within a duration of 6 months. In 1964, opening a simple unit with 40-seat in the midtown Manhattan, Maple Leaf Foods B Six Sigma In 2002 Case Study Solution grew to fifteen units chain through the nation and a net worth of about $12 Million.

By 1972, it was in fact a steakhouse with variation through the way food was cooked in front of clients particularly by the Japnense chefs and the decoration of the unit was realistically detailed like the Japanese country. Among fifteen units of Maple Leaf Foods B Six Sigma In 2002 Case Study Solution, 9 of them were at company-owned areas and five were franchised.

Problem Statement:

However, Maple Leaf Foods B Six Sigma In 2002 Case Study Help had been quite different and is hard to intimate, but the important things it did not have involved the high expense of the products which was because of the use of products from the House of Japan and the involvement of total staff of native Japanese in the shop. Similarly, the service were lengthy thus do not have fast service reactions with a long time of queuing.

Operations in the organizational success:

Dining space:

Typically, the typical dining establishment needs 30 percent of the total area of the dining establishment as your house back. While, Maple Leaf Foods B Six Sigma In 2002 Case Study Analysis consisted of only 22 percent of the total system space as your home back which includes office, dressing rooms of employees, dry and cooled storage and areas of preparation. This was a substantial increase in the flooring area percentage dedicated to dining area to be productive.

Hibachi table arrangement:

The elimination of conventional cooking area need with the arrangement of hibachi style gave Maple Leaf Foods B Six Sigma In 2002 Case Study Analysis an unusual mindful service amount and kept the cost of labor at the gross sales of about 10 to 12 percent. This relied if the unit was at complete volume.

Reduction in menu:

Through decrease in the menu to only 3 easy entrées of Middle America that included Shrimp, Chicken and Steak. There had been significant storage of food and essentially no food waste. This had actually cut the expenses of food by 30 to 35 percent of the sales of food depending upon the meat price.

Historical Authenticity:

The ornamental lights, artifacts, beams, ceilings and walls of Maple Leaf Foods B Six Sigma In 2002 Case Study Help were all from Japan. The product of building was gathered from old houses which were taken apart in a careful manner and shipped in pieces to the U.S. where reassembling was done by among his dad's 2 crews of carpenters of Japan.

Site Selection:

Due to the lunch break company importance, one fundamental principle of Maple Leaf Foods B Six Sigma In 2002 Case Study Analysis was its choice of site i.e. high traffic. Lease was generally at 5 to 7 percent of sales for the area of about 5000-- 6000 square foot for the space of flooring. A lot of the systems of Maple Leaf Foods B Six Sigma In 2002 Case Study Solution were found in business districts with a simple access to the areas of residency.

Advertising Policy:

Among the crucial consider the success of Maple Leaf Foods B Six Sigma In 2002 Case Study Help was its substantial investment in public relations and creative advertising. The financial investment of organization of about 8 to 10 percent of its gross sales in order to be approachable to public. Maple Leaf Foods B Six Sigma In 2002 Case Study Help utilized completely various approach for ad. As they had visual items to sell. Therefore, it made use of outstanding visuals in its advertisement. The complimentary copy was modern however frequently off-the-wall. This was on the basis of market research to be aware of their possible consumers.

Training:

The chefs of Maple Leaf Foods B Six Sigma In 2002 Case Study Solution were a great essential to its success as all the chefs were highly trained. All the chefs were accredited, native Japanese speakers, single and young meaning that they had actually completed their official apprenticeship of three-years. They were then supplied with a course of three to six months in duration in the English language about the manners of American design and the Maple Leaf Foods B Six Sigma In 2002 Case Study Solution cooking design which was primarily showmanship in Japan.

The chefs were required to the U.S. under the contract of a trade treaty. Training chefs was an ongoing procedure in the United States. There was a travelling chef accountable for periodical assessment of each system and involved in the new systems opening. The chefs were not typically worried about resignation of their job due to the reason that included the possibility to increase in the Maple Leaf Foods B Six Sigma In 2002 Case Study Analysis operation of America in comparison to the stiff hierarchy on the basis of education, age and class they might experience in Japan.Similarly, other factor consisted of the Maple Leaf Foods B Six Sigma In 2002 Case Study Solution's paternal mindset which took forward all the workers.

As an outcome, workers turnover in the United States was rather low, however, many ultimately returned to Japan. For complete appreciation of success of Maple Leaf Foods B Six Sigma In 2002 Case Study Help, the unusual mix of paternalism of Japan in the setting of America had appreciated.

Imitation:

The dining establishments of Maple Leaf Foods B Six Sigma In 2002 Case Study Solution embraced precise and distinct approaches during the choice of websites and chefs training which assisted the company in lowering the typical time of supper turnover and the distinct combination of paternalism of Japan in the setting of United States of America that made it difficult for other organizations to intimate.

Winning Strategy:

Effective Training:

Maple Leaf Foods B Six Sigma In 2002 Case Study Analysis invested greatly on the programs of training for the chefs:

• Training of formal apprenticeship for a duration of three years with certification in the cooking design of Maple Leaf Foods B Six Sigma In 2002 Case Study Analysis.
• Three to six months course when it comes to the American good manners teaching and training in English language.
• Use of training program as a constant process to be followed.

Employee Satisfaction:

Satisfaction of employees as the environment for support available for each worker:
• Complete satisfaction of workers increases development opportunities of efficiencies of both employees and company.
• Paternal mindset-- served as the key to the bonding on basis of culture with reliable management.
• Providing staff members with good-looking wages and rewards such as plans of bonus offer.
• Providing workers with intangible advantages like security of job and workers' well-being.
• Pride of staff members functions as the essential consider the motivation of workers.

Effective and Aggressive Marketing:

Financial investment of Maple Leaf Foods B Six Sigma In 2002 Case Study Solution at considerable level in the maintenance of public relations and development of advertisement:

• Financial investment of about 8 to 10 percent in marketing from the gross sales.
• Organization lead in terms of its unusual strategy of marketing.
• Advertisement was extraordinary, contemporary, off the wall visuals in the ad.
• Maple Leaf Foods B Six Sigma In 2002 Case Study Solution significantly kept its policy word of mouth in a consistent way.

Customer Satisfaction:

Research study of market to examine the prospective clients and their span:

• Quality of food drive the customers' complete satisfaction the most i.e. usage of food of prime grade.
• The essential drivers served as the factors of clients' complete satisfaction was mainly atmosphere and service.

Problem Analysis:

Franchise

• Financiers of business were not experienced in regard to grow the dining establishment organisation.
• Lack of awareness about the culture of Japan and cooking design of Maple Leaf Foods B Six Sigma In 2002 Case Study Help.
Investors do not have control in regards to management of operations.

Expansion

• Funds-- objection to receive loans from institutions of finance such as banks.
• Company faced insufficiency in the additional skilled personnel.
Productivity is considered great but is restricted with accessibility of only 2 carpenters.

Operation

• Solutions of the organization were lengthy as there were no options of fast service.
• The expense of ad was rather high and particular focus of company towards food.
• The services variation was limited to the primary United States food market.
• The menu of the organization does not have range of food as the menu was limited.

Improvements:

Expansion

• For the expansion of service, there is a requirement to check out prospective areas such as suburban area locations.
• Joint endeavors are considered more liable in contrast to franchise such as with the chain of global hotel.
• Maple Leaf Foods B Six Sigma In 2002 Case Study Help can substantially take funds from the institutions of finance as capital was not a matter of issue.
• Expansion of business in the global market like market of South East Asia with anattention of middle to upper class division.

Advancement of brands with differing worth proposition like Maple Leaf Foods B Six Sigma In 2002 Case Study Solution signature, Maple Leaf Foods B Six Sigma In 2002 Case Study Analysis and Maple Leaf Foods B Six Sigma In 2002 Case Study Solution Asian Express.

Cost

• Through the expansion of company in the suburban area locations, there will be reduction in the website cost.
• Reducing of additional cost of ad.
• Usage of regional product in the development of building to give it a shape of architecture of Japan.
• Usage of locally offered workforce for the work of carpentry.
• Purchase of decoration product in bulk total up to get more reduced rates of the products.
Structure of workshops in developing nation such as Indonesia or Thailand for production of decor craft of Japan as brand-new organisation line.

Operation

• Present operations with quick services in order to cater the division of young people.
• Maple Leaf Foods B Six Sigma In 2002 Case Study Help can take up add-on organisation in order to sell conventional things of Japan in a devoted dining establishment areas.
• Bring variation in the menu such as addition of sushi-on-the-go, udon, robatayaki.
• Introduction of attractive schemes for old people and females.
• Intro of complimentary card of membership to provide bundle of special offer to its loyal clients.
Building of regional center for training particularly to train local staff.




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