Quality Furniture Co Case Study Analysis

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The foundation of Quality Furniture Co Case Study Solution was in the year 1935, the time when Yunosuke Aoki-- daddy of Rocky (the present youthful president of Quality Furniture Co Case Study Solution) opened his very first dining establishment chain in the Japan. It was named so when a little sized flower red in color grew near the dining establishment's front door. In 1959, Rocky, throughout his tour to the United States checked out more opportunities in the United States of America as compared to Japan. After spending a duration of three years, he had much better analysis of the dining establishment market of the United States. In 1958, he was stressed over the expense rising and increasing competition.

In 1963, Rocky opened his very first system to make an effort to apply what he had actually learned in the West Side with his preliminary savings of about $10,000 obtained $20,000. This was paid back within a duration of 6 months. In 1964, opening a simple system with 40-seat in the midtown Manhattan, Quality Furniture Co Case Study Analysis grew to fifteen systems chain through the country and a net worth of about $12 Million.

By 1972, it was in fact a steakhouse with variation through the way food was prepared in front of clients particularly by the Japnense chefs and the decor of the unit was realistically detailed like the Japanese country. Among fifteen systems of Quality Furniture Co Case Study Solution, nine of them were at company-owned locations and five were franchised.

Problem Statement:

Nevertheless, Quality Furniture Co Case Study Analysis had been rather various and is challenging to intimate, but the thing it lacked included the high expense of the items which was because of using materials from the House of Japan and the participation of complete personnel of native Japanese in the shop. Likewise, the service were time-consuming therefore lack fast service reactions with a very long time of queuing.

Operations in the organizational success:

Dining space:

Generally, the regular restaurant needs 30 percent of the overall space of the dining establishment as your house back. While, Quality Furniture Co Case Study Help contained only 22 percent of the total system space as your home back that includes workplace, dressing spaces of workers, dry and cooled storage and areas of preparation. This was a considerable increase in the flooring area percentage devoted to dining space to be efficient.

Hibachi table arrangement:

The elimination of traditional cooking area requirement with the arrangement of hibachi design provided Quality Furniture Co Case Study Help an uncommon attentive service quantity and kept the expense of labor at the gross sales of about 10 to 12 percent. This was dependent if the unit was at complete volume.

Reduction in menu:

Through decrease in the menu to only three simple entrées of Middle America that included Shrimp, Chicken and Steak. There had been considerable storage of food and practically no food waste. This had cut the expenses of food by 30 to 35 percent of the sales of food depending upon the meat price.

Historical Authenticity:

The decorative lights, artifacts, beams, ceilings and walls of Quality Furniture Co Case Study Solution were all from Japan. The material of structure was collected from old homes which were taken apart in a cautious manner and shipped in pieces to the U.S. where reassembling was done by one of his father's 2 teams of carpenters of Japan.

Site Selection:

Due to the lunch break business significance, one basic principle of Quality Furniture Co Case Study Help was its choice of site i.e. high traffic. Lease was generally at 5 to 7 percent of sales for the area of about 5000-- 6000 square foot for the space of flooring. Many of the systems of Quality Furniture Co Case Study Analysis were located in the business districts with an easy access to the areas of residency.

Advertising Policy:

One of the crucial aspect in the success of Quality Furniture Co Case Study Solution was its substantial financial investment in public relations and innovative marketing. The financial investment of company of about 8 to 10 percent of its gross sales in order to be friendly to public. Quality Furniture Co Case Study Analysis used totally various technique for ad.

Training:

The chefs of Quality Furniture Co Case Study Solution were a terrific essential to its success as all the chefs were highly trained. All the chefs were licensed, native Japanese speakers, single and young significance that they had finished their official apprenticeship of three-years. They were then offered with a course of 3 to 6 months in period in the English language about the good manners of American design and the Quality Furniture Co Case Study Solution cooking style which was generally showmanship in Japan.

Training chefs was a continued process in the United States. The chefs were not generally worried with resignation of their job due to the factor which included the possibility to rise in the Quality Furniture Co Case Study Help operation of America in comparison to the stiff hierarchy on the basis of education, age and class they may experience in Japan.Similarly, other factor included the Quality Furniture Co Case Study Analysis's paternal mindset which took forward all the employees.

As an outcome, personnel turnover in the United States was quite low, however, numerous eventually gone back to Japan. Therefore, for complete gratitude of success of Quality Furniture Co Case Study Analysis, the unusual mix of paternalism of Japan in the setting of America had valued.

Imitation:

The dining establishments of Quality Furniture Co Case Study Help embraced accurate and distinct approaches during the choice of sites and chefs training which assisted the company in lowering the average time of supper turnover and the special mix of paternalism of Japan in the setting of United States of America which made it challenging for other companies to intimate.

Winning Strategy:

Effective Training:

Quality Furniture Co Case Study Help invested greatly on the programs of training for the chefs:

• Training of formal apprenticeship for a period of 3 years with certification in the cooking design of Quality Furniture Co Case Study Help.
• 3 to 6 months course as for the American manners mentor and training in English language.
• Use of training program as a constant procedure to be followed.

Employee Satisfaction:

Fulfillment of staff members as the ecosystem for support available for every single staff member:
• Satisfaction of staff members increases growth possibilities of efficiencies of both staff members and company.
• Paternal attitude-- served as the secret to the bonding on basis of culture with reliable management.
• Providing workers with handsome wages and incentives such as strategies of bonus offer.
• Supplying employees with intangible benefits like security of job and workers' well-being.
• Pride of staff members functions as the essential consider the motivation of employees.

Effective and Aggressive Marketing:

Investment of Quality Furniture Co Case Study Analysis at considerable level in the maintenance of public relations and advancement of ad:

• Financial investment of about 8 to 10 percent in marketing from the gross sales.
• Company lead in regards to its uncommon technique of marketing.
• Ad was exceptional, modern, off the wall visuals in the ad.
• Quality Furniture Co Case Study Help significantly preserved its policy word of mouth in a consistent manner.

Customer Satisfaction:

Research study of market to assess the possible customers and their span:

• Quality of food drive the clients' complete satisfaction the most i.e. usage of food of prime grade.
• The key motorists functioned as the factors of consumers' complete satisfaction was mainly environment and service.

Problem Analysis:

Franchise

• Investors of business were not experienced in regard to grow the restaurant organisation.
• Absence of awareness about the culture of Japan and cooking design of Quality Furniture Co Case Study Analysis.
Investors lack control in terms of management of operations.

Expansion

• Funds-- hesitation to receive loans from organizations of financing such as banks.
• Organization dealt with insufficiency in the additional trained personnel.
Performance is thought about great however is restricted with accessibility of just two carpenters.

Operation

• Providers of the organization were time-consuming as there were no choices of quick service.
• The expense of advertisement was quite high and particular focus of organization towards food.
• The services variation was restricted to the main United States food market.
• The menu of the organization lacks range of food as the menu was limited.

Improvements:

Expansion

• For the expansion of organisation, there is a requirement to check out prospective areas such as residential area locations.
• Joint ventures are considered more responsible in contrast to franchise such as with the chain of global hotel.
• Quality Furniture Co Case Study Help can significantly take funds from the organizations of financing as cash flows was not a matter of issue.
• Growth of business in the worldwide market like market of South East Asia with anattention of middle to upper class department.

Development of brand names with differing worth proposal like Quality Furniture Co Case Study Solution signature, Quality Furniture Co Case Study Help and Quality Furniture Co Case Study Solution Asian Express.

Cost

• Through the expansion of business in the residential area areas, there will be reduction in the site expense.
• Lowering of additional cost of advertisement.
• Use of regional material in the advancement of developing to give it a shape of architecture of Japan.
• Use of in your area readily available manpower for the work of woodworking.
• Purchase of decoration material in bulk amount to get more discounted rates of the items.
Structure of workshops in third world countries such as Indonesia or Thailand for production of decoration craft of Japan as brand-new service line.

Operation

• Present operations with quick services in order to cater the department of youths.
• Quality Furniture Co Case Study Analysis can use up add-on organisation in order to offer traditional stuff of Japan in a committed dining establishment areas.
• Bring variation in the menu such as addition of sushi-on-the-go, udon, robatayaki.
• Introduction of attractive plans for old people and females.
• Introduction of complimentary card of subscription to offer package of special offer to its faithful clients.
Structure of regional center for training especially to train regional staff.




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