Flagstar Cos Inc Case Study Help

Disclaimer: This page contains sample case solution for formatting purposes only and is not the actual case solution of the said case. To get the actual case solution; order on website or contact live chat support.

Home >> Harvard >> Flagstar Cos Inc

Flagstar Cos Inc Case Solution

The foundation of Flagstar Cos Inc Case Study Help remained in the year 1935, the time when Yunosuke Aoki-- daddy of Rocky (the present vibrant president of Flagstar Cos Inc Case Study Solution) opened his first restaurant chain in the Japan. It was named so when a small sized flower red in color grew near the dining establishment's front door. In 1959, Rocky, during his tour to the United States explored more opportunities in the United States of America as compared to Japan. After spending a duration of three years, he had much better analysis of the restaurant market of the United States. In 1958, he was stressed over the cost rising and increasing competitors.

In 1963, Rocky opened his very first unit to make an effort to use what he had actually learned in the West Side with his initial savings of about $10,000 borrowed $20,000. This was paid back within a duration of six months. In 1964, opening a humble unit with 40-seat in the midtown Manhattan, Flagstar Cos Inc Case Study Solution grew to fifteen systems chain through the nation and a net worth of about $12 Million.

By 1972, it was in fact a steakhouse with variation through the way food was cooked in front of consumers especially by the Japnense chefs and the decoration of the system was realistically detailed like the Japanese nation. Amongst fifteen units of Flagstar Cos Inc Case Study Solution, nine of them were at company-owned places and five were franchised.

Problem Statement:

Flagstar Cos Inc Case Study Help had actually been quite various and is tough to intimate, but the thing it did not have included the high cost of the products which was due to the usage of materials from the House of Japan and the involvement of complete personnel of native Japanese in the store. The service were lengthy hence lack quick service actions with a long time of queuing.

Operations in the organizational success:

Dining space:

Typically, the typical restaurant requires 30 percent of the overall area of the dining establishment as your home back. While, Flagstar Cos Inc Case Study Solution included only 22 percent of the overall system space as your home back which includes office, dressing rooms of staff members, dry and cooled storage and areas of preparation. This was a considerable boost in the flooring location percentage dedicated to dining area to be productive.

Hibachi table arrangement:

The elimination of standard kitchen requirement with the plan of hibachi design gave Flagstar Cos Inc Case Study Solution an uncommon attentive service quantity and kept the cost of labor at the gross sales of about 10 to 12 percent. This was dependent if the system was at full volume.

Reduction in menu:

Through reduction in the menu to only three basic entrées of Middle America that included Shrimp, Chicken and Steak. There had actually been significant storage of food and practically no food waste. This had cut the expenses of food by 30 to 35 percent of the sales of food depending on the meat cost.

Historical Authenticity:

The decorative lights, artifacts, beams, ceilings and walls of Flagstar Cos Inc Case Study Analysis were all from Japan. The product of building was collected from old houses which were dismantled in a cautious way and delivered in pieces to the U.S. where reassembling was done by among his father's two teams of carpenters of Japan.

Site Selection:

Due to the lunchtime service importance, one basic principle of Flagstar Cos Inc Case Study Help was its selection of website i.e. high traffic. Rent was generally at 5 to 7 percent of sales for the location of about 5000-- 6000 square foot for the space of floor. A lot of the systems of Flagstar Cos Inc Case Study Help were located in business districts with an easy access to the locations of residency.

Advertising Policy:

One of the important element in the success of Flagstar Cos Inc Case Study Help was its significant investment in public relations and innovative marketing. The financial investment of organization of about 8 to 10 percent of its gross sales in order to be approachable to public. Flagstar Cos Inc Case Study Help used entirely various technique for ad.

Training:

The chefs of Flagstar Cos Inc Case Study Solution were a fantastic key to its success as all the chefs were extremely trained. All the chefs were licensed, native Japanese speakers, single and young significance that they had actually completed their formal apprenticeship of three-years. They were then supplied with a course of three to six months in period in the English language about the good manners of American design and the Flagstar Cos Inc Case Study Help cooking design which was primarily showmanship in Japan.

The chefs were taken to the U.S. under the contract of a trade treaty. Training chefs was a continued process in the United States. There was a travelling chef accountable for periodical inspection of each system and involved in the brand-new systems opening. The chefs were not usually concerned with resignation of their task due to the reason which included the possibility to rise in the Flagstar Cos Inc Case Study Solution operation of America in comparison to the stiff hierarchy on the basis of education, age and class they may experience in Japan.Similarly, other element included the Flagstar Cos Inc Case Study Help's paternal attitude which took forward all the employees.

As an outcome, workers turnover in the United States was rather low, however, numerous eventually gone back to Japan. For that reason, for complete appreciation of success of Flagstar Cos Inc Case Study Analysis, the uncommon combination of paternalism of Japan in the setting of America had actually valued.

Imitation:

The restaurants of Flagstar Cos Inc Case Study Help adopted accurate and distinct approaches throughout the selection of sites and chefs training which helped the company in decreasing the average time of supper turnover and the distinct combination of paternalism of Japan in the setting of United States of America that made it hard for other organizations to intimate.

Winning Strategy:

Effective Training:

Flagstar Cos Inc Case Study Help invested heavily on the programs of training for the chefs:

• Training of formal apprenticeship for a duration of 3 years with accreditation in the cooking style of Flagstar Cos Inc Case Study Analysis.
• 3 to 6 months course as for the American manners teaching and training in English language.
• Usage of training program as a constant process to be followed.

Employee Satisfaction:

Complete satisfaction of workers as the community for support offered for every employee:
• Complete satisfaction of employees increases growth opportunities of performances of both workers and organization.
• Paternal mindset-- worked as the secret to the bonding on basis of culture with effective management.
• Supplying workers with good-looking incomes and rewards such as strategies of benefit.
• Supplying employees with intangible advantages like security of task and employees' wellness.
• Pride of staff members serves as the crucial consider the inspiration of staff members.

Effective and Aggressive Marketing:

Financial investment of Flagstar Cos Inc Case Study Help at significant level in the maintenance of public relations and development of ad:

• Investment of about 8 to 10 percent in advertising from the gross sales.
• Organization lead in terms of its unusual strategy of advertising.
• Ad was exceptional, contemporary, off the wall visuals in the ad.
• Flagstar Cos Inc Case Study Analysis considerably preserved its policy word of mouth in a constant manner.

Customer Satisfaction:

Research of market to evaluate the possible consumers and their expectancy:

• Quality of food drive the consumers' fulfillment the most i.e. usage of food of prime grade.
• The essential motorists served as the factors of clients' satisfaction was primarily environment and service.

Problem Analysis:

Franchise

• Financiers of business were not experienced in regard to grow the dining establishment service.
• Absence of awareness about the culture of Japan and cooking design of Flagstar Cos Inc Case Study Analysis.
Investors do not have control in regards to management of operations.

Expansion

• Funds-- hesitation to receive loans from institutions of financing such as banks.
• Organization dealt with insufficiency in the additional skilled staff.
Efficiency is considered excellent but is limited with schedule of only 2 carpenters.

Operation

• Solutions of the company were lengthy as there were no alternatives of fast service.
• The cost of ad was rather high and specific focus of organization towards food.
• The services variation was limited to the primary United States food market.
• The menu of the organization does not have variety of food as the menu was restricted.

Improvements:

Expansion

• For the expansion of service, there is a requirement to explore prospective areas such as suburban area locations.
• Joint endeavors are considered more liable in contrast to franchise such as with the chain of international hotel.
• Flagstar Cos Inc Case Study Help can significantly take funds from the organizations of financing as cash flows was not a matter of issue.
• Growth of organisation in the global market like market of South East Asia with anattention of middle to upper class division.

Advancement of brands with differing worth proposition like Flagstar Cos Inc Case Study Analysis signature, Flagstar Cos Inc Case Study Solution and Flagstar Cos Inc Case Study Solution Oriental Express.

Cost

• Through the growth of business in the suburb areas, there will be decrease in the website cost.
• Cutting down of additional expense of advertisement.
• Usage of local material in the development of developing to give it a shape of architecture of Japan.
• Usage of in your area offered manpower for the work of woodworking.
• Purchase of decor material wholesale amount to get more affordable rates of the items.
Structure of workshops in developing nation such as Indonesia or Thailand for production of design craft of Japan as brand-new service line.

Operation

• Introduce operations with quick services in order to cater the division of young people.
• Flagstar Cos Inc Case Study Solution can use up add-on organisation in order to offer traditional stuff of Japan in a devoted restaurant areas.
• Bring variation in the menu such as addition of sushi-on-the-go, udon, robatayaki.
• Intro of appealing schemes for old people and females.
• Introduction of complimentary card of membership to offer package of special offer to its loyal consumers.
Building of local center for training especially to train regional personnel.

Executive Summary	Swot Analysis	Vrio Analysis	Pestel Analysis
Porters Analysis	Recommendations